With scads of applications in routine and emergency communications, mass notifications have the potential to enhance revenue, productivity, customer/employee engagement and safety. Mass notifications can also ease your staff’s workload and reduce risks to the people, property and profits under your care. (More on potential applications in this guide.) Three myths keep many organizations from enjoying…
As the pandemic stretches, we’re in that strange transition phase when you’re weighing how and when to resume business operations, responsibly. These are unfamiliar times and solutions are far from clear — particularly for those of us who care deeply about the safety and well-being of our staff, customers and communities. How do you resume…
It’s tough to overstate the magnitude of stress, risks and obstacles hindering healthcare workers today. As the COVID-19 pandemic evolves, healthcare organizations have no choice but to get creative, make the most of dwindling resources, and find ways to ease pressures on staff without sacrificing patient care and safety. In this post, we’ll focus on…
The coronavirus outbreak has forced all of us to make the most of dwindling resources and find new ways to do business, engage staff and customers remotely. As one famed entrepreneur put it, how organizations treat internal and external audiences during this crisis can shape their reputation and market performance for decades. In the immediate…
Your communications with staff, customers and other audiences could be better, but resources are tight. Your emergency notifications aren’t efficient, but it’s not in the budget to improve them now. Your crisis preparedness is questionable, but your money’s tied up elsewhere. We get it. You need to prioritize investments and hold off on some wish…
What’s the difference between a timely warning and an emergency notification? For schools, that distinction could mean the difference between compliance and violation of Clery Act requirements, or worse: unnecessary risks to students. As with macaroons and macarons, the similar-yet-distinct meanings are also a frequent source of confusion the Clery Center recently covered in its…