Company Overview

Southern Ohio Medical Center (SOMC) is a 222-bed 501(C)(3) not-for-profit hospital in Portsmouth, Ohio, providing emergency and surgical care, as well as a wide range of healthcare services. Since 1954, it has been their mission to make a true difference in the lives of patients, employees, and the surrounding community. As a rural hospital and one of Fortune Magazine’s 100 Best Places to Work in America, SOMC strives to achieve and sustain exceptional results in safety, quality of care, service, relationships, and financial performance.

Key Challenges

According to Jeanie Taylor, Telecommunications System Support Specialist for Southern Ohio Medical Center, the rurally located healthcare system needed a flexible mass notification system that could wear many hats. “We were looking for a mass notification system for on-call staff, codes and emergencies.

Most of the systems we looked at were very ‘cookie cutter’ and offered us no customized options,” she said. “We really needed the flexibility to create customized lists as well as custom list managers. Before we talked to Jerry Geis, these options were off the table for us.”

From The Client

“We really needed the flexibility to create customized lists as well as custom list managers. Before we talked to Jerry Geis, these options were off the table for us.”

JEANNIE TAYLOR, TELECOMMUNICATIONS SYSTEM SUPPORT SPECIALIST 
SOUTHERN OHIO MEDICAL CENTER