• Email, SMS and Pager Support

    Automate communications, reach stakeholders instantly and discreetly through tools they already use every day.



    • Faster connections, fewer manual processes free up staff to tend to students, patients or customers, and higher priorities.
    • Budget-friendly integration with existing technology and simplified technology management from a centralized dashboard.




    • Automate email responses to pre-set keywords in the subject line (e.g., tornado).
    • Pre-set triggers to page appropriate staff and deploy outgoing emails.
    • Page to cell phones using text and voice.
    • Support for traditional pagers, in-house paging transmitters, Vocera Badges.
    • TAP input & output, SNPP input & output, WCTP input & output, TNPP output.
    • Support for email output, and email input for scraping messages (email to paging gateway needed).




    • Faster dissemination of critical information enhances routine and emergency operations.
    • Reduce staff workload by eliminating manual processes so they can focus on higher priorities.
    • Integration with existing technology keeps costs low and enables you to upgrade, add or enhance capabilities over time.


    Email output is included in the server package. An interface to the email server is required. SMS and pager support integration to existing pagers and/or cell phones’ text messaging. A one-time license per pager is required.




    • Text Messaging / Paging Module (Monthly charges for SMS apply.)
    • Tier 1 License per end device 
    • Email to Paging Gateway (optional)




    • Server Platform - one of the following components:
      • Small Intel Server: Model-NUC Small Form Factor (LSI-H10200)
      • Dell Server: Dual Power, Hardware RAID (LSI-H10302) – optional redundant configuration
      • Virtual Server: Requires client to provide virtual environment and network/tech support
      • Customer Provided Server: Minimum server requirements – optional redundant configuration




    • Server
      • 1 static IP, subnet, gateway, DNS, per device
        • 3 static IPs, subnet, gateway, DNS, per device if using a redundant configuration
      • Standard power (110V or 220V) per server
      • Ethernet network connection required for each server
      • UPS recommended
      • It is the responsibility of the customer to appropriately configure their network equipment so that the server pair appears to be residing on the same network and subnet.
      • NOTE: Serial and parallel ports have been disabled on the LSI server

    Download Email, SMS, and Pager Support Sheet