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  • Emergency Response: Considerations in a Healthcare Setting

    When disasters happen — whether natural or man-made — communities look to healthcare facilities to for emergency response to mobilize resources, care for the ill and injured, and coordinate relief[...]

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    Virginia Tech: Mistakes & Takeaways in Keeping Students Safe

    Ten years ago, a student at Virginia Tech opened fire on classmates, killing 32 and injuring 17 — all in just 11 minutes. The shootings, which law enforcement called the worst mass-shooting in U.S. [...]

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    Peer Feedback: How School, College Officials Are Using Emergency Notification Systems

    When crises strike, rushing to compose emails, make calls, and update social media accounts while muttering a prayer under your breath doesn't cut it when you have minutes (or seconds!) to broadcast [...]

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    Three Impossible Things Happened

    We know about impossible. You do, too. Pleasing everyone. Changing someone's mind about politics or religion. Folding a fitted sheet. So when a large healthcare client asked us to help them find [...]

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    So, a Teacher, a Sheriff, a Principal and Two Engineers Walk Into a Room

    It was a dream come true for a tech guy—the one immersed in IP addresses and back-end programming—to be in the presence of the very users we design for. We talked everything from user interface[...]

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    Safety Doesn't Sell, But You Should Talk About It Anyways

    Intuition, investors and everyone in between will tell you to stick with the good stuff: the features, benefits, awards, new programs, products and positives. These things sell in the short term and [...]

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    Update From Jerry's Desk: Safety Gets Personal

    We are big advocates of better, faster communication when it matters most, so I'll put my money where my mouth is and keep this brief. After 25 years in the business of helping people respond [...]

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