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Frequently Asked Questions

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These are the commonly asked questions we often receive. If you have more questions, please contact us today.
WHAT EXACTLY CAN LAYERED SOLUTIONS DO FOR ME?

Layered Solutions helps you reach any audience, anywhere, instantly, from a tap on your desktop or mobile device. It also enables you to integrate and monitor existing communications and emergency management tools from a single dashboard.

Applications include both emergency and non-emergency uses: crisis response, teaching, marketing, compliance, workflow automation, staff engagement, customer experiences, and more.

Benefits include:

  • Reduced risks, loss or harm.
  • Improved operations and productivity.
  • Revenue support.
  • Reduced errors, delays, and manual processes.
  • Improved staff and customer engagement.
HOW DOES THAT WORK?

You can’t have effective operations or emergency management without the ability to deploy instant, relevant and actionable communications — especially in a crisis, when people or property are at risk, and every second comes at a cost.

We work with you to map out specific scenarios and responses: who needs to be reached when, how you’ll reach them, what you’ll say, and how you want them to respond.

From there, we’ll help you eliminate manual processes and reach all target audiences at once, using a pre-programmed or edited message, with the push of a button. Messages are deployed in a variety of formats and vehicles — phone, email, SMS, PC pop-ups, digital signage, video and more — to ensure you don’t miss anyone, no matter what distractions or obstacles stand in their way.

In an emergency, our software can also supply intel, camera views and facility maps to first responders, plus connect with decision-makers automatically for fast emergency resolution.

WHAT INDUSTRIES DO YOU SERVE?

We support clients in K-12, higher education, healthcare, commercial, industrial and government organizations. Find industry-specific information here.

WILL I NEED TO PURCHASE A WHOLE NEW SYSTEM?

Nope. Most LSI solutions require a single piece of software that integrates with tools you already have, so you can increase capabilities immediately, without a tech overhaul. Our software is also scalable, so you can add more layers of functionality and protection as your budget allows.

Just as valuable, you’ll be able to monitor disparate tools from a single dashboard, simplifying, automating and error-proofing workflows.

I’M ON A TIGHT BUDGET. IS IT REALISTIC TO CONSIDER INVESTING IN LAYERED SOLUTIONS?

Our solutions were built with budget constraints in mind. There’s no need for a system-wide investment: Layered Solutions is a single, scalable piece of software that integrates with your existing technology, as covered above.

You can start small, build on what you already have, and add layers of functionality, communication and protection as you go.

I’M NOT SURE WHAT I NEED. HOW CAN I FIGURE OUT WHAT SOLUTION IS RIGHT FOR MY ORGANIZATION?

We’re happy to help you discern next steps, and share what your peers have chosen when faced with challenges like yours. Drop us a note and we’ll schedule a time to connect.

You may also find this list of solutions helpful. Keep in mind it’s fine to start small, then add new functionalities over time.

WHAT KIND OF TECH SUPPORT CAN I EXPECT?

You’ll have dedicated team for your custom installation, training and support. We’ll also ensure your software stays current and optimized with regular updates and scheduled maintenance.

HOW DO I EXPLAIN THIS TO OTHERS?

Seeing is believing. Let us demo what Layered Solutions can do for your team and organization.

We’ll share real-world applications, feedback and lessons learned from your peers when faced with challenges similar to the ones you’re facing now.

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