How Hospitals Use Mass Communications to Improve Operations and Patient Experience

How Hospitals Use Mass Communications to Improve Operations and Patient Experience

Mass notifications are often associated with emergency response, but a growing number of healthcare providers are finding that mass communications tools are essential for improving daily operations, patient experience, and safety – the basis for critical satisfaction scores and reimbursement levels. Consider, for example, some of the challenges hospitals told us they’ve struggled with: Nurse…

Sharing Successes, Know-How at Pivot to Profit

Sharing Successes, Know-How at Pivot to Profit

In an industry where threats and solutions are always evolving, it’s always refreshing to meet up with peers, trade experiences, and strengthen our know-how of emergency and non-emergency communication technology. It’s one reason why we’re stoked to sponsor the second annual Pivot to Profit conference this week, September 28 and 29 in Chicago. Hosted by…

FEMA: 3 Trends Impacting Emergency Management

FEMA: 3 Trends Impacting Emergency Management

FEMA’s been busy these days as storms tear up communities across the U.S. To ensure it can respond effectively, FEMA routinely engages in long-range analysis to identify trends impacting emergency management. The organization recently published a summary of its latest analysis, aiming to help emergency managers “understand, anticipate, and plan for future risks,” resulting in…

Free Emergency Response Resources for Businesses

Free Emergency Response Resources for Businesses

Emergency response is a big job with big ramifications to your business’s ability to outlive crises, remain financially strong, and minimize harm to people. Thankfully, you don’t have to start your emergency response plan from scratch. In this post, we gather up free emergency response resources that can serve as springboards for your emergency planning,…

Fire Systems & Mass Notifications: Why Integrate Them?

Fire Systems & Mass Notifications: Why Integrate Them?

If you shoulder the responsibilities of emergency preparedness and response, you likely know layered mass notifications — the ability to deliver instant and relevant information to multiple audiences, wherever they are — is critical to keep people and property safe during a crisis. And yet, many organizations risk a botched response because their emergency alert…

How a School for the Deaf & Blind Mastered Mass Communication & Emergency Alerts

How a School for the Deaf & Blind Mastered Mass Communication & Emergency Alerts

For more than 140 years, sight- and hearing-impaired children from birth to age 21 have attended the Colorado School for The Deaf and The Blind (CSDB), a state-funded facility serving communities throughout Colorado. Some time ago, CSDB came to us with the concern that they needed a way to reach every single student and staff…

How IoT Is Changing Mass Notifications

How IoT Is Changing Mass Notifications

If you’re anything like your typical consumer, you rarely go many minutes without checking a web-enabled device to manage your life — whether for work, play, or family life. Do you ever think about how to leverage your audience’s screen addiction (and the technologies that make that possible) to enhance your mass and emergency communications?…

How Three Universities Use Video to Communicate Emergency Preparedness Practices

How Three Universities Use Video to Communicate Emergency Preparedness Practices

You might have noticed a spike in emergency preparedness activities and investment by colleges and universities in the last year or two. It’s not surprising: History has taught us that skimping on emergency preparedness comes at a tremendous cost to an organization’s operations, finances and reputation, not to mention lives — real people, impacted forever…

Campus Safety: Emergency Notification Survey by Schools, Healthcare Facilities

Campus Safety: Emergency Notification Survey by Schools, Healthcare Facilities

Just a few days ago, Campus Safety released the results of its 2017 Emergency Notification Survey. Respondents included more than 1,000 security professionals from the healthcare and education realms, sharing challenges and successes they’ve experienced with mass notifications. Just over half of respondents (51%) are planning or considering the purchase of notification solutions in the…

5 ways to avoid emergency communications failures

5 ways to avoid emergency communications failures

Know what’s worse than having a large-scale emergency in your hands? It’s botching your emergency communications. Remember the Gatlinburg wildfires last fall? WATE 6, the local ABC station, reported on the massive communications failure that followed, when orders to evacuate failed to reach recipients’ mobile devices. Brenda Reimer, a Gatlinburg resident, recalls two firemen knocking…