How to create a successful crisis management program

Years ago, people had this idea that although emergency preparedness was a smart move, actual emergencies were rare. Not anymore. Look no further than the past several months, or the crises we’re still working through today. Astute leaders know it’s not a matter of IF but WHEN emergencies will hit their organization. While proactive preparedness…

Revamp without replacing: Upgrading your school’s intercom and paging systems

This past year exacerbated technology challenges for schools, particularly those that were already behind the curve in security and communications automations. As a school leader, you’re expected to make big leaps forward in remote access, communications, security and productivity, but how do you do that when budget is tight and your staff is already overloaded?…

Hospital Parking Safety: Safeguarding Patients, Visitors and Employees, From Arrival to Departure

Imagine your loved one falls ill, and you rush them to the hospital, eager for answers and healing. You take the first available parking spot and make your way to the hospital entrance. It’s arguably one of the worst times for an injury, though parking lot slips and falls do happen, particularly during bad weather….

How one school manages captioned livestreams to all campus TVs

Some time ago, Mike Jones*, IT manager for a residential school for deaf youth ages 8-22, was tasked with a seemingly easy but tricky assignment: broadcasting the presidential inauguration live, with closed captioning to all TVs on campus. Easier said than done. The challenge: For starters, “our TVs don’t have antennas or any other way…

3 Mass Notification Myths Hindering Your Progress

With scads of applications in routine and emergency communications, mass notifications have the potential to enhance revenue, productivity, customer/employee engagement and safety. Mass notifications can also ease your staff’s workload and reduce risks to the people, property and profits under your care. (More on potential applications in this guide.) Three myths keep many organizations from enjoying…

Use it or lose it: CARES Act funds must be spent by December 30

State, local and tribal governments must spend CARES Act dollars by December 30 or lose that funding. Much of that funding, aimed to relieve the impact of the pandemic, hasn’t been spent. “The significant amount of funds left unspent suggests a substantial risk that money will be returned to the federal government,” warns the New…

Dept of Justice: 10 Essential Actions for Student Safety

A few weeks ago, the U.S. Department of Justice (DOJ) released Ten Essential Actions to Improve Student Safety, aimed at preventing and mitigating violence on school campuses. In this post, we sum up those 10 actions, linking to the full report and other resources below. The 10 essential actions are as follow: Comprehensive school safety…

Post-Pandemic Recovery: Resetting for Growth & Safety

Looking to thrive past COVID-19? Whatever you were doing before ain’t gonna cut it. We’re talking… Emergency management. Customer experience. Safety and security. Routine operations. All of it demands a massive shift. It’s time to act, not react, warn McKinsey researchers. Transformation with a capital T  McKinsey argues that organizations “going all-in on transformation can…

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3-minute demo: Integrating your paging systems

Business, healthcare and school leaders often ask us to make their existing paging systems work together as one. What they’re really looking for is greater automation, reach and ease when deploying alerts — whether for routine communications or emergency response. Of course, they’re also looking to keep costs low. (We bet you are too.) In this…