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Violence in healthcare settings is underreported and growing, warns the Joint Commission. The accreditation body, which audits healthcare providers’ compliance with regulatory mandates, recently updated an alert it first issued in 2010 on preventing violence in healthcare settings. In that…

Layered Solutions, Inc. is pleased to announce a new integration partnership with Potter Electric Signal Company, LLC. With Layered Solution’s technology, the capabilities of Potter’s IP-enabled fire alarm systems can be significantly expanded. Layered Solutions will utilize a LAN/WAN connection…

  For more than 140 years, sight- and hearing-impaired children from birth to age 21 have attended the Colorado School for The Deaf and The Blind (CSDB), a state-funded facility serving communities throughout Colorado. Some time ago, CSDB came to…

Check social media any day of the week, and you’ll find hordes of customers praising or condemning an organization for how they responded to a crisis. And for good reason: How a company communicates when people are at risk can…

Storms, bomb threats, accidents, criminal behavior… They’re topics we’d all prefer to avoid, but the reality is that crises afflict all kinds of organizations, every day of the week. More often, routine hiccups (say, equipment malfunction, cancellations or scheduling mix-ups)…